F&Q

I have ordered 2 or more products, why have I only received one?

We ship it separately because they come from different distributors.

What payment methods can i use?

Credit cards (Visa, Mastercard and American Express) are accepted, which are processed through Stripe Inc.

When my order arrived?

In 24-72 hours we process your order. Delivery time is 4-12 days.

Can I track my order?

Yes! You will receive a tracking number once your order has been shipped from our warehouse

What is your warranty policy?

Our guarantee policy is 100% of the total amount paid. With a duration of 30 days. Applicable in these cases: 

The item arrives damaged. 
The article does not arrive on the stipulated dates. 
The item is of low quality

How to request a refund?

Contact us  sales@glasspe.com